Description: 《IT服务管理：概念、理解与实施》
我国首部IT服务管理（ITSM）领域的专著，该书为国内企业驾驭IT服务管理提供了重要的参考资料-"IT service management : the concept, understanding and implementation of" China's first IT service management (ITSM) is dedicated to the field, the book for domestic enterprises to control IT service management provides an important reference Platform: |
Size: 109909 |
Author:李旬 |
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Description: 系统集成项目的售后服务管理系统，适合从事系统集成行业的公司参考使用。-system integration projects after-sales service management system suitable for system integration of companies use and reference. Platform: |
Size: 50286 |
Author:刘侃民 |
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Description: 系统集成项目的售后服务管理系统，适合从事系统集成行业的公司参考使用。-system integration projects after-sales service management system suitable for system integration of companies use and reference. Platform: |
Size: 50176 |
Author:刘侃民 |
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Description: 售后服务系统
优质的售后服务是企业生存和市场竞争的保障，售后服务管理系统可以为企业客户服务提供有效的管理，记录客户问题及解决过程，，这对现代企业是非常重要的。
后台数据库使用SQL Server，前台开发工具使用Visual Basic。
本系统采用目前比较流行的ADO数据访问技术，并将每个数据库表的字段和操作封装到类中，从而成功地将面向对象的程序设计思想应用到数据库应用程序设计中。这也是本系统的特色和优势。-after-sales service quality after-sales service system for enterprise survival and the protection of market competition. after-sales service management system for corporate customers to provide effective service management, customer records and the process of settling the issue, and This pair of modern enterprise is very important. Background database using SQL Server, future development tools to use Visual Basic. The system currently used is more popular ADO data access technology. and each database table fields and operation of the Packaging category. thus the success of object-oriented programming design concepts applied to the database application design. This is also the system's characteristics and advantages. Platform: |
Size: 334848 |
Author:diana |
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Description: VC6.0写的，一个服务管理程序，可以代替系统自带的服务管理程序哦：），不过很简单，-VC6.0 written a service management processes, can replace the system comes with the service management processes Oh:), but very simple, Platform: |
Size: 52224 |
Author:Mitnick |
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Description: 淘客在线客服管理系统（TaokeOCS V3.2），是一款采用Ajax+Java+MySql技术构建的先进、高效、健壮的在线客服解决方案。作为商业软件产品，TaokeOCS 在代码质量、运行效率、负载能力、安全等级、功能可操控性和权限严密性等方面已在广大用户中获得良好的口碑。-Amoy off-line customer service management system (TaokeOCS V3.2), is a used Ajax+ Java+ MySql technology to build advanced, efficient, robust online customer service solutions. As a commercial software product, TaokeOCS in code quality, operating efficiency, load capacity, security level, function and authority in control of areas such as tightness in the vast numbers of users to gain a good reputation. Platform: |
Size: 4977664 |
Author:王非 |
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Description: 客户关系管理系统源码
北大青鸟项目
系统采用多层模式开发
主要功能有：
营销管理：销售机会管理 客户开发计划
客户管理：客户信息管理 客户流失管理
服务管理：服务创建 服务分配 服务处理 服务反馈 服务归档
统计报表：客户贡献分析 客户构成分析 客户服务分析 客户流失分析
基础数据：数据字典管理 查询产品信息 查询库存
DB_51aspx下为Sql数据库，附加即可-Customer relationship management system source Beida Jade Bird project system uses multi-layer model to develop the main functions include: Marketing Management: Sales Opportunity Management Client Account Management Development Program: Customer Information Management Customer Churn Management Service Management: Service Service to create distribution deal with Service Service Feedback Service archiving statistics: analysis of customer contribution to customer analysis customer service analysis of customer churn analysis of basic data: data dictionary management product inventory information DB_51aspx for Sql database, additional to Platform: |
Size: 1204224 |
Author:leon |
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Description: 客户资源是企业的宝贵财富，如何为客户提供更好的服务是每个企业都非常关注的问题。售后服务管理系统可以为企业客户服务提供有效的管理，记录客户的问题、建议和动向，这对现代企业是非常重要的。
-Enterprise customers are a valuable resource wealth, how to provide better services to customers of every business are very concerned about the problem. After-sales service management system for enterprises to provide effective customer service management, records of customer questions, suggestions and trends, which is a modern enterprise is very important. Platform: |
Size: 335872 |
Author:泥鳅 |
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Description: JSP酒店服务管理系统,用于中小型饭店的各种服务-JSP hotel service management system for small and medium-sized hotel' s various services Platform: |
Size: 2855936 |
Author:侯斐 |
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Description: 主要功能：
1.屏幕监视/控制。
2.CMD命令行
3.摄象头
4.文件管理
5.进程管理
6.键盘记录
其中键盘记录,没有使用钩子记录,为了防止一些杀毒软件阻止安装钩子
虽然没有钩子,但是对于一般的密码窗口,IE窗口也依然能准确记录(包括粘贴)
译前把工程设置成 Unicode
VipShell 是服务端代码
VipClient 客户端代码
把纯真IP数据库 和 客户端放在一起 即可显示物理地址-Main functions: 1. Screen monitor/control. 2.CMD command line 3.摄象头4. Document Management 5. The process of management 6. Keyloggers keyloggers in which there is no record of the use of hooks, in order to prevent the installation of antivirus software to prevent hook Although there is no hook, but the password for the average window IE window still accurate records (including paste) before translated works is set to Unicode VipShell service client-side code VipClient code to pure IP database and the client together to display the physical address of Platform: |
Size: 424960 |
Author:尪者歸來 |
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Description: VB6开发的WINDOWS服务管理库,可用于加载/取消系统服务,获取服务状态等等.-VB6 development WINDOWS service management database can be used to load/cancellation system services, access to services, the state and so on. Platform: |
Size: 17408 |
Author:RS |
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Description: 该项目是为电信运营的IP计费服务的。主要为openlab在线实验室出租业务。该
系统运行于Sun Solaris Unix系统，数据库采用Oracle9i ，Web部分采用Weblogic
服务器。后台主要由数据采集系统从AAA服务器采定时采集出用户的登入登出信息，
存入数据库相应的表中，由数据整合系统定时对采集的数据按时、天、月、年进行
整合，以便对web部分的查询提供支持。前台部分主要分为用户自服务管理，资费
管理，用户管理，管理员管理，帐单管理，帐务管理6个模块。-The project is a carrier of IP billing services. Mainly openlab online lab rental business. The system runs on Sun Solaris Unix systems, databases using Oracle9i, Web Part using Weblogic server. Background mainly by the data acquisition system collected from the AAA server, from time to time taken out of the user' s login logout information into the appropriate table in the database from the data integration system, timing of the data collected on time, days, months, years, be integrated in order to web part of the query to provide support. Foreground some of the major is divided into user-service management, tariff management, user management, administrators management, billing management, account management module 6. Platform: |
Size: 2571264 |
Author:南风 |
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Description: 火车票务管理系统。
用C语言编写的火车火车票务管理系统。可以输入，查询，排序。-Train service management system. Written with the C train ticket service management system. Can enter, query, sorting. Platform: |
Size: 2048 |
Author:lvyunpeng |
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Description: 一个售后服务管理系统 c+++sql+售后服务管理系统-A service management system c+++sql+ service management system Platform: |
Size: 6440960 |
Author:cck99646 |
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Description: 这是 售后服务管理系统
——需求及设计开发文档 这个是我以前做过的有需求的朋友们 应该能够得到启发-This is a service management system- needs and design development documents I have done before the needs of friends should be able to be inspired by Platform: |
Size: 58368 |
Author:刘金虎 |
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Description: 一个windows的系统服务管理程序，实现基本的服务管理功能，能查看服务的状态，控制服务的运行。实测win7直接运行即可，win8及以上则需要管理员权限。-A windows system service management program to achieve the basic service management function, can check the service status, control the operation of the service. Found win7 can run directly, win8 and above will need administrator privileges. Platform: |
Size: 531456 |
Author:jonson |
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